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National Shrine of The Divine Mercy

Important Pilgrimage General Information

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"Pilgrimage is a joyous community experience that leads one before the Lord, to seek His face, to experience the joy of His house." (Pope John Paul II)

Groups coming by bus/motor coach:

You must verify availability for the date you wish to visit the Shrine by calling the pilgrimage office at 413-298-1119 or emailing the Pilgrimage Coordinator at [email protected]. After receiving approval for your date, you will be sent a link to register on-line. Once this is completed, you will receive a confirmation within 24-48 hours via email.

*We ask that you join in the existing afternoon Mass and devotion schedule, especially if you do not have a priest accompanying the group.
*If your pilgrimage group speaks only a language other than English, please notify the pilgrimage coordinator of this fact in advance.


A US$100 Registration Fee is required with the Registration Form for each bus visiting the Shrine to defray the pastoral costs needed to help with postage, electricity, maintenance, supplies and many other considerations. The Marian Fathers and all who work on Eden Hill thank you for your support.

Please inform your Bus driver(s) that the Bus may not idle more than the 5 minutes* and buses must park in the lower lot only … The Divine Mercy parking lot by The Divine Mercy statue.
*This is a Massachusetts State law.


Click here for directions.
PLEASE NOTE: Buses are not allowed in front of the Shrine or Marian residence.


We do not have a cafeteria or restaurant available on Eden Hill. We do have beverage and snack machines. You may bring your own lunch.

There are limited indoor and sheltered outdoor dining spaces..

No food, merchandise or literature may be sold or distributed on Eden Hill by anyone other than the Marians without written permission from the National Shrine Rector.


The Shrine Chapel, restrooms and gift shop are handicap accessible and an elevator is available. We are unable to supply medical appliances (walkers, hearing augmentation devices, etc).

Handicap Parking

Limited handicap parking is located in front of the Shrine chapel and Divine Mercy Gift Shop, except during special events when a shuttle service from the Divine Mercy parking lot to the Shrine is available for those with a handicap or other mobility issues.

Golf Cart Protocol/Pilgrims with Mobility Issues

Golf carts driven by Shrine personnel will be offered "if available". Yearlong, carts do not operate during 2:00 p.m.-3:00 p.m. to allow our volunteer drivers the opportunity to attend Holy Mass. During the winter months (November 1-March 31) carts will cease to operate. Given the rural terrain of Eden Hill, we advise pilgrims to dress with sturdy walking shoes and appropriate outerwear. Please call the Pilgrimage Office if you have any additional questions or concerns.


*All visiting priests or deacons outside the Diocese of Springfield, Mass. wishing to celebrate or concelebrate Mass or hear confessions must present a letter from their (Arch) Diocese, with the exact date of their visit to the National Shrine stating they are in good standing in the church. We no longer accept celebret cards. Please fax this document in 30 days in advance of your pilgrimage to our Pilgrimage Coordinator at 413-298-3910. The individual priest or deacon is responsible to make certain their documents reach the pilgrimage director. Do not assume we received them, many times we have not!

*This directive is from the Bishop of the Diocese of Springfield, MA and will be enforced without exception. The National Shrine will provide vestments for your convenience, if necessary

Hours of Operation

Shrine Reception  

9:00 a.m. - 5:00 p.m. (daily)  


Pilgrimage Office  

9:00 a.m. - 5:00 p.m.*  


Gift Shop  

9:00 a.m. - 5:00 p.m. (daily)  


*Can vary during Pilgrimage season to include nights & weekends.

NOTE: You are not considered registered until we receive your paperwork and $100 bus registration fee. Except during special events, we are able to accommodate a limited number of buses per day - on a first come, first served basis.

We look forward to your pilgrimage at the National Shrine of The Divine Mercy & wish you safe travels throughout your journey!